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Quick Reference Card

"Print this. Keep it on your desk. Use it when problems hit."

This is your field guide to the 6D Foraging Methodology — designed for quick reference during incident response, cost analysis, or strategic planning.

Dimension Checklist

Use this checklist to ensure you're analyzing all six dimensions:

DimensionCore QuestionKey MetricAlert Threshold
D1: CustomerHow does this affect who pays us?NPS, Churn RateNPS drop >5 pts
D2: EmployeeHow does this affect who works for us?Turnover, EngagementTurnover >15%
D3: RevenueHow does this affect money coming in?AR Aging, MarginAR >60 days >10%
D4: RegulatoryHow does this affect our compliance?Audit Findings, FinesAny critical finding
D5: QualityHow does this affect what we deliver?Defect Rate, ReworkDefect rate +20%
D6: OperationalHow does this affect how we work?Uptime, Cycle TimeUptime <99.9%

Usage: For any problem, check each box and document observable signals. If 3+ dimensions are affected, expect significant cascade.


3D Quick Reference (Sound × Space × Time)

Apply this scoring lens to each affected dimension:

LensQuestionLow (1-3)Medium (4-6)High (7-10)
Sound (Urgency)How urgent is this?Future risk
Minor issue
No immediate action
Current issue
Affecting operations
Needs attention
Crisis
Business-critical
Immediate response
Space (Scope)How widespread?Isolated
One person/customer
Single system
Department
Customer segment
Multiple systems
Enterprise-wide
All customers
Market-wide
Time (Trajectory)Getting better or worse?One-time event
Isolated incident
First occurrence
Recurring pattern
Happening monthly
Sustained pressure
Accelerating trend
Worsening quickly
Chronic condition

Formula: Dimension Score = (Sound × Space × Time) ÷ 10

Interpretation:

  • Score < 10: Low priority. Monitor.
  • Score 10-20: Medium priority. Plan action.
  • Score 20-30: High priority. Act within 48 hours.
  • Score > 30: Critical. Immediate escalation.

Example:

Problem: Customer complaint from enterprise account
Sound = 6 (direct complaint, not yet escalated)
Space = 5 (one customer, but enterprise tier)
Time = 4 (second occurrence this month)

Score = (6 × 5 × 4) ÷ 10 = 12 (Medium priority)

Multiplier Quick Estimate

Use this table to estimate cascade multiplier without detailed analysis:

Dimensions AffectedCascade DepthEstimated MultiplierUse When
1-2 dimensions1 level1.5-2×Simple, contained issues
2-3 dimensions2 levels2-4×Common operational problems
3-4 dimensions2-3 levels4-6×Significant incidents
4-5 dimensions3+ levels6-10×Major failures, strategic issues
5-6 dimensions3+ levels10×+Enterprise-wide crises

Quick calculation:

Direct Cost: $__________
Multiplier: ____×
───────────────────────
Estimated Total Impact: $__________

Example:

Direct Cost: $50,000 (billing error labor)
Dimensions Affected: 4 (Operational, Quality, Employee, Customer)
Cascade Depth: 2 levels
Multiplier: 5×
───────────────────────
Estimated Total Impact: $250,000

Cascade Pathway Quick Map

Most common cascade patterns (use as starting point):

CUSTOMER → Revenue (70%)
         → Employee (50%)
         → Regulatory (20%)

EMPLOYEE → Quality (80%)
         → Operational (70%)
         → Revenue (40%)

REVENUE  → Operational (85%)
         → Employee (60%)
         → Quality (40%)

REGULATORY → Revenue (90%)
           → Customer (70%)
           → Operational (60%)

QUALITY → Customer (85%)
        → Operational (75%)
        → Regulatory (30%)

OPERATIONAL → Quality (80%)
            → Employee (75%)
            → Revenue (60%)

Usage: Start with the origin dimension, follow the highest probability cascade paths.


Trigger Keyword Urgency Guide

Quick reference for keyword severity scoring:

High Urgency (Sound = 8-10)

"unacceptable"      "breach"           "lawsuit"
"canceling"         "violation"        "investigation"
"recall"            "system down"      "data breach"
"injury"            "fraud"            "immediate jeopardy"
"P1/Sev1"           "outage"           "critical"

Action: Executive escalation within 1 hour.

Medium Urgency (Sound = 4-7)

"disappointed"      "concerned"        "audit finding"
"rework"            "defect"           "delayed"
"bottleneck"        "frustrated"       "non-compliance"
"bug"               "downtime"         "overtime"

Action: Manager review within 24 hours.

Low Urgency (Sound = 1-3)

"just wondering"    "for future"       "nice to have"
"minor issue"       "cosmetic"         "inefficient"
"tech debt"         "someday"          "could be better"

Action: Track pattern over time.


Incident Response Decision Tree

Problem Detected


┌─────────────────┐
│ How many        │
│ dimensions      │   1-2  → Use standard incident response
│ affected?       │
└────────┬────────┘   3+   → Continue below


┌─────────────────┐
│ 3D Score of     │
│ highest         │   <20  → Plan response (48 hours)
│ dimension?      │
└────────┬────────┘   20-30 → Act immediately (4 hours)

         │             >30  → Executive escalation (1 hour)

┌─────────────────┐
│ Cascade depth?  │   1 level   → Monitor closely
│                 │   2 levels  → Preventive action
└────────┬────────┘   3+ levels → Crisis response


┌─────────────────┐
│ Calculate       │
│ multiplier      │
│ using table     │
│ above           │
└─────────────────┘

5-Minute Analysis Template

Use this for rapid assessment:

PROBLEM: _______________________________________

ORIGIN DIMENSION: □ Customer  □ Employee  □ Revenue
                  □ Regulatory □ Quality  □ Operational

3D SCORE:
  Sound (1-10): ___  [Urgency]
  Space (1-10): ___  [Scope]
  Time (1-10):  ___  [Trajectory]
  TOTAL: ___

AFFECTED DIMENSIONS (check all):
  □ D1: Customer     Evidence: _______________
  □ D2: Employee     Evidence: _______________
  □ D3: Revenue      Evidence: _______________
  □ D4: Regulatory   Evidence: _______________
  □ D5: Quality      Evidence: _______________
  □ D6: Operational  Evidence: _______________

QUICK MULTIPLIER ESTIMATE:
  Dimensions affected: ___
  Cascade depth: ___ levels
  Estimated multiplier: ___×

IMPACT ESTIMATE:
  Direct cost: $___________
  × Multiplier: ___×
  ═══════════════════════
  Total impact: $___________

RECOMMENDED ACTION:
  □ Monitor (Score <20)
  □ Plan response (Score 20-30)
  □ Immediate action (Score >30)
  □ Executive escalation (Score >40 OR Regulatory involved)

Industry-Specific Quick Adjustments

Healthcare

  • Customer → Patient Outcomes (HCAHPS, readmissions)
  • Regulatory multiplier: 10-15× (CMS penalties are severe)
  • Highest risk cascade: Quality → Regulatory

Financial Services

  • Customer → Client Trust (AUM flows)
  • Customer multiplier: 8-12× (concentration risk)
  • Highest risk cascade: Quality → Customer

Manufacturing

  • Operational → Production Efficiency (OEE)
  • Operational multiplier: 6-10× (fixed cost absorption)
  • Highest risk cascade: Operational → Revenue

SaaS

  • Customer → User Experience (NPS, adoption)
  • Operational multiplier: 8-15× (uptime = entire customer base)
  • Highest risk cascade: Operational → Customer

Common Analysis Mistakes (Avoid These)

❌ Don't✅ Do
Stop at direct costMap at least 2 cascade levels
Analyze only origin dimensionCheck all 6 dimensions
Ignore low-probability cascadesTrack cascades >20% probability
Use same multiplier for allUse dimension-specific multipliers
Focus only on current stateInclude trajectory (Time lens)
Wait for full analysis to actUse 5-minute template for rapid response

Printable Version

6D IMPACT QUICK CARD

DIMENSIONS: Customer | Employee | Revenue | Regulatory | Quality | Operational

3D LENS: Sound (Urgency) × Space (Scope) × Time (Trajectory) ÷ 10

MULTIPLIERS:

  • 1-2 dims, 1 level: 1.5-2×
  • 2-3 dims, 2 levels: 2-4×
  • 3-4 dims, 2-3 levels: 4-6×
  • 4-5 dims, 3+ levels: 6-10×
  • 5-6 dims, 3+ levels: 10×+

URGENCY:

  • High (8-10): "lawsuit", "breach", "system down", "P1"
  • Medium (4-7): "defect", "delayed", "concerned", "audit"
  • Low (1-3): "minor", "someday", "inefficient", "tech debt"

CASCADES (Most Common):

  • Customer → Revenue (70%)
  • Employee → Quality (80%)
  • Operational → Quality (80%)
  • Quality → Customer (85%)
  • Regulatory → Revenue (90%)

ACTION THRESHOLDS:

  • Score <20: Monitor
  • Score 20-30: Act within 48h
  • Score >30: Immediate escalation
  • 3+ dimensions: Cascade analysis required

Digital Quick Tools

Bookmarklet (Add to Browser)

javascript
javascript:(function(){
  var d=prompt("Direct cost ($)?");
  var n=prompt("Dimensions affected (1-6)?");
  var m=(n<3)?2:(n<5)?5:10;
  alert("Estimated Impact: $"+(d*m).toLocaleString()+"\nMultiplier: "+m+"x");
})();

Instructions: Drag to bookmarks bar, click when analyzing incidents.

Spreadsheet Template

Download: 6D Impact Calculator.xlsx (Coming Soon)

Features:

  • Automated 3D scoring
  • Cascade pathway wizard
  • Multiplier calculation
  • Impact summary dashboard

Next Steps

📊 Full Scoring Methodology — Detailed scoring process

🔍 Observable Properties — Complete signal catalog

📖 Cascade Analysis Guide — Step-by-step cascade mapping

📚 Case Studies — Real examples with numbers


Remember: Speed matters in incident response. This card gets you 80% of the analysis in 5 minutes. 🪶